Privacy Policy (Galmet)
Effective date: August 04, 2026
This Privacy Policy explains the information Galmet (“we”, “our”, or “us”) may collect when you use the Galmet app, why we use it, and the choices available to you.
Information we collect
Account information: When you create an account or sign in, we may receive information such as your user ID, email address, name, and sign-in details from your selected sign-in provider.
Profile information: You may choose to provide a username, nickname, gender, date of birth or age, country or region, bio, and profile photo. Information added to your public profile may be visible to other users.
Verification information: We may use account or user verification methods to help confirm that accounts belong to real people, prevent fake accounts, and improve safety. We may process information submitted during verification and the result of the verification check.
Messages and shared content: We store messages, images, gifts, and other content you choose to share so that chats and related features can work. Content you send to another user may be viewed or saved by that user.
Video chats: When you use video chat features, the app requires access to your camera and microphone. We may process basic session information needed to connect, maintain, and protect the video chat. We do not record private video chats unless this is clearly disclosed or required for a specific safety feature.
Location information: If you give permission, the app may use location information to determine or display your country or region. You can deny permission or choose not to display this information.
Device and technical information: We may collect basic technical information such as device type, operating system, app version, IP address, network information, and identifiers needed to operate, secure, and improve the app.
Notifications: If notifications are enabled, we may store a notification token linked to your account so we can send app notifications.
Support and reports: We collect information you provide when contacting support, sending feedback, reporting another user, or submitting screenshots or other evidence.
How we use information
We use information to:
- create and manage accounts and profiles
- provide chats, video chats, rooms, gifts, and other app features
- verify users and reduce fake or abusive accounts
- display content you choose to share
- deliver notifications when enabled
- respond to support requests and user reports
- prevent fraud, spam, harassment, and misuse
- moderate content and enforce our community rules
- maintain, troubleshoot, and improve the app
- comply with applicable legal obligations
Virtual coins
Galmet may include virtual coins used only for features and digital items inside the app. Virtual coins are not real money, do not represent stored monetary value, and cannot be used outside Galmet. Purchases are handled by the payment platform connected to your device, and we do not receive your full payment card details.
How information is shared
We do not sell your personal information. Information may be shared only when reasonably necessary:
- with service providers that support hosting, storage, authentication, notifications, video chats, payments, security, and other app functions
- with other users when you choose to share profile information, messages, images, gifts, or other content
- when required by law or a valid legal request
- when necessary to investigate fraud, abuse, safety concerns, or violations of our rules
Service providers may process information only as needed to provide their services and are subject to their own privacy and security obligations.
Your choices and rights
Access and updates: You can review and update certain account and profile information from within the app.
Account deletion: You can request deletion of your account by emailing teamgalmet@gmail.com. We will take reasonable steps to delete or anonymize your information. Some limited records may be retained when required for legal, security, fraud prevention, or dispute-resolution purposes.
Permissions: You can manage camera, microphone, photos, location, and notification permissions through your device settings. Some features may not work when the required permission is disabled.
Communication and safety: You can block or report users through the available app features.
Data retention
We keep information only for as long as reasonably necessary to provide the app, protect users, resolve disputes, enforce our rules, and meet legal obligations. Retention periods may differ depending on the type of information and why it was collected.
Data security
We use reasonable technical and organizational safeguards to protect information. However, no online service or storage system can guarantee complete security.
User safety
Illegal content, harassment, exploitation, impersonation, sexual content involving minors, and other harmful or abusive activity are prohibited. We may review reports and take action against accounts that violate our rules.
Children’s privacy
Galmet is not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information through the app, please contact us so we can investigate and take appropriate action.
International data processing
Your information may be processed in countries other than the country where you live. Where required, we take reasonable steps to ensure appropriate privacy and security safeguards are used.
Changes to this policy
We may update this Privacy Policy when the app or legal requirements change. The updated version will be posted on this page with a revised effective date.
Contact us
If you have questions, privacy requests, or concerns about this policy, contact us at teamgalmet@gmail.com.